Privacy Policy

Effective Date: July 9, 2025

Your privacy is important to us. This Privacy Policy explains how SARL Chateau Rigaud ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at www.chateaurigaud.co.uk (the "Website"). We are committed to complying with the General Data Protection Regulation (GDPR) and French data protection laws.

1. Information We Collect

We may collect personal information from you in several ways, including:

  • Information you provide directly: This includes information you submit when you fill out forms on our Website, such as your name, email address, phone number, and any other details you choose to provide when contacting us or subscribing to our services.

  • Automatically collected information: When you visit our Website, we may automatically collect certain information about your device and Browse activity. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is primarily used for analytical purposes to improve our Website's functionality and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services: We use your information to operate, maintain, and improve our Website, as well as to deliver the services you request.

  • To communicate with you: We may use your contact information to respond to your inquiries, provide customer support, and send you important updates or information related to your use of our services.

  • For marketing and promotional purposes: We may use your information to send you special offers, promotions, or other marketing communications that we believe may be of interest to you. You will always have the option to opt out of receiving these communications.

  • For internal analytics and research: We may use aggregated and anonymized data for analytical purposes to understand user behavior, improve our Website, and develop new features.

3. Sharing Your Information

We do not sell, rent, or swap your personal information with third parties for their marketing purposes. We are committed to protecting your privacy and ensuring your data is not used for purposes other than those outlined in this policy.

However, we may share your information in the following limited circumstances:

  • With service providers: We may share your information with trusted third-party service providers who assist us in operating our Website or providing our services (e.g., website hosting, analytics, email marketing platforms). These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

  • For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).

  • To protect our rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

4. Your Rights Under GDPR

As a data subject located in France or the European Union, you have the following rights regarding your personal information:

  • Right to access: You have the right to request a copy of the personal information we hold about you.

  • Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

  • Right to erasure (Right to be forgotten): You have the right to request that we delete your personal information under certain circumstances.

  • Right to restrict processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.

  • Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

  • Right to object: You have the right to object to the processing of your personal information under certain circumstances, including for direct marketing purposes.

  • Right to withdraw consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, your personal information, or your rights, please contact us:

  • By email: info@chateaurigaud.co.uk

  • By mail: SARL Chateau Rigaud, 14 Avenue des Chateaux, 33350, Mouliets et Villemartin, FRANCE

COOKIE POLICY FOR CHATEAU RIGAUD

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies...

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately is most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Instagram, Google Plus, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.